NYCE PPO Prime Therapeutics Hiv meds

Hi . Your frustration and anxiety is certainly understandable. So many here have experienced these insurance fights. I have to tell you that we are not medical or legal professionals and, for your protection cannot provide advice on those fronts. That said, every state has a healthcare ombudsman's office (the names vary) to help with such issues and here is a site for NY: https://ag.ny.gov/resources/individuals/health-care-insurance/health-care-helpline. In addition, I want to share with you this article from our editorial team on managing healthcare costs, which, among other things, mentions contacting the manufacturers directly: https://h-i-v.net/resources-cost. It is in their interest to make sure people can get their drugs and some people have found it helpful to work with them. It is also important to document things and have screenshots of what the website is saying that doesn't match what happens at the pharmacy. I know this doesn't solve the problem, but I hope the information is helpful and that you can get the care you need soon. Best, Richard (Team Member)